I'm getting a 'Disc Read Error' on my PlayStation 2 when I try to play Rock Band. What do I do?

Unfortunately, some PlayStation 2 systems have trouble reading dual-layer discs. This is not a problem isolated to Rock Band (1 or 2) but to any game with a large amount of information stored on disc. Sony has acknowledged this hardware limitation and has several support options available. Please contact Sony Consumer Services and the should be able to help you get up and running:

Sony Consumer Services: