Something happened with my instruments! What should I do?

If you’ve run into problems with your instruments, please contact PDP directly to troubleshoot or handle repairs. You can reach their Customer Support team here.

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©2016 HARMONIX MUSIC SYSTEMS, INC. ALL RIGHTS RESERVED. HARMONIX, ROCK BAND, DANCE CENTRAL, ROMANCE CENTRAL, A CITY SLEEPS, HARMONIX MUSIC VR, CHROMA, RECORD RUN, VIDRHYTHM, PHASE AND ALL RELATED TITLES AND LOGOS ARE TRADEMARKS OF HARMONIX MUSIC SYSTEMS, INC. ROCK BAND, DANCE CENTRAL, BEAT SPORTS, A CITY SLEEPS, HARMONIX MUSIC VR, RECORD RUN, VIDRHYTHM, PHASE AND OTHER RELATED PRODUCTS AND SERVICES DEVELOPED BY HARMONIX MUSIC SYSTEMS, INC. CHROMA DEVELOPED BY HARMONIX MUSIC SYSTEMS, INC. AND HIDDEN PATH ENTERTAINMENT, INC. BEAT SPORTS IS A TRADEMARK OF HARMONIX GAMES LLC. THE BEATLES IS A TRADEMARK OF APPLE CORPS LTD. XBOX ONE, XBOX 360 AND KINECT ARE TRADEMARKS OF MICROSOFT CORPORATION IN THE UNITED STATES AND/OR OTHER COUNTRIES. "PLAYSTATION" AND "EYETOY" ARE REGISTERED TRADEMARKS OF SONY COMPUTER ENTERTAINMENT INC. GUITAR HERO IS A REGISTERED TRADEMARK OF ACTIVISION PUBLISHING, INC. ALL RIGHTS RESERVED. ALL LOGOS, COMPANY NAMES, BRANDS, IMAGES, TRADEMARKS AND OTHER INTELLECTUAL PROPERTY ARE THE PROPERTY OF THEIR RESPECTIVE OWNERS.